Response cap and visibility policy
The operator publishes its own editorial content (methodology and league tables) as a publisher, not a hosting platform. It voluntarily mirrors DSA Articles 16, 17, and 20 inside this right-of-reply channel only. UK Defamation Act 2013 s.4 (publication on a matter of public interest) is the primary shield; seeking a subject's comment before publication is part of that defence, not a courtesy.
Response cap and visibility (10 points)
- One reply per axis per publication. File separate forms for distinct axes; one revision per axis.
- Length cap. 500 words for the public reply; 300 words for the quoted passage.
- Visibility timing. A1, A2, A6, A7, and A8 are pre-moderated before publication. A3, A4, and A5 publish immediately with a 'reply pending review' badge and are confirmed within target.
- Annotate, do not delete. A disputed claim is retained with strikethrough plus a dated correction note; corrections are logged in a public changelog.
- Six-month complaint window. From publication or from the last decision by the operator (DSA Article 20(2) analogue).
- Anti-misuse. Suspension after warning for manifestly unfounded or repeat duplicative replies (DSA Article 23 analogue).
- Human review on every reply. No fully automated rejection (DSA Article 20(6) analogue).
- Statement of reasons. Issued whenever a reply is declined, edited, or de-published (DSA Article 17 analogue).
- Rate limit. Five replies per rail per rolling 30 days.
- Out-of-court escalation pointer. To a certified DSA Article 21 out-of-court dispute-settlement body for EU rails; otherwise the UK courts.
Axes and target response times
| Axis | Name | Target response | Visibility |
|---|---|---|---|
| A1 | Factual data error | 5 working days | pre-moderated |
| A2 | Methodology bug (code or sampling) | 10 working days | pre-moderated |
| A3 | Methodology fairness or framing | 15 working days | immediate + badge |
| A4 | Performance changed since measurement | next cycle (90 days or fewer) | immediate + badge |
| A5 | Scope objection (testnet or sandbox vs production) | 10 working days | immediate + badge |
| A6 | Mischaracterisation or attribution | 5 working days (priority) | pre-moderated |
| A7 | Confidentiality or NDA | 10 working days | pre-moderated |
| A8 | Jurisdictional or compliance | 5 working days | pre-moderated |